⚠️ Important Scope Clarification

  • We are an Internet Service Provider only. Our scope is limited to providing the internet connection up to the designated point of installation.
  • No internal concealed wiring or civil work is undertaken by Connect One Networks. All internal wiring within your premises is outside our scope.
  • No electrician or society cabling responsibility. Any electrical work or cabling within your housing society is not our responsibility.
  • No guarantee of Wi-Fi coverage across walls/floors. Wi-Fi signal strength can vary depending on construction material, distance, and interference. We provide a wired connection; Wi-Fi coverage depends on your router and environment.
  • Extra internal work to be arranged & paid by customer directly. If you require additional cabling, router setup beyond basic configuration, or any civil work, it must be arranged and paid for separately by you.

✅ What We Provide

  • Fiber optic cable from the nearest node to your premises
  • ONU/ONT device installation and basic configuration
  • Speed activation as per selected plan
  • Technical support during office hours (11:00 AM – 06:00 PM)
  • WhatsApp-based service support