Please read our scope of work carefully before subscribing to our
services.
⚠️ Important Scope Clarification
We are an Internet Service Provider only. Our
scope is limited to providing the internet connection up to the
designated point of installation.
No internal concealed wiring or civil work is
undertaken by Connect One Networks. All internal wiring within
your premises is outside our scope.
No electrician or society cabling responsibility.
Any electrical work or cabling within your housing society is not
our responsibility.
No guarantee of Wi-Fi coverage across walls/floors. Wi-Fi signal strength can vary depending on construction
material, distance, and interference. We provide a wired
connection; Wi-Fi coverage depends on your router and environment.
Extra internal work to be arranged & paid by customer
directly. If you require additional cabling, router setup beyond basic
configuration, or any civil work, it must be arranged and paid for
separately by you.
✅ What We Provide
Fiber optic cable from the nearest node to your premises
ONU/ONT device installation and basic configuration
Speed activation as per selected plan
Technical support during office hours (11:00 AM – 06:00 PM)